Foster A Growth Mindset By Using the Kaizen Method

Uncategorized Dec 30, 2019

By Dr. Marcus Mottley


For anyone who has embarked on a journey toward self-improvement or personal growth, you know that the better version of yourself seems to lie at the other end of a roller coaster ride. The path to transformation is uneven, mostly uphill, and often includes many setbacks that leave you questioning your choice to start, though once you have reached your goals it is often very worth the effort. To achieve success in your personal or professional development you need a ‘growth mindset’ that works for you. And, I propose that the best growth mindset strategy is the Kaizen method.

The Kaizen method is an approach to improvement that helps you embrace the marathon that is continuous growth, rather than expecting instant results and gratification. Instead of looking for ways to make it all better RIGHT NOW, this approach adopts a more realistic strategy that leads to success over time.

Understanding the Kaizen Method

Unlike the notion of radical...

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Lead The Ship: Leading In A Life & Death Situation

Uncategorized Dec 13, 2019

I read the story of Ernest Shackleton's Leadership many many years ago and it left an indelible mark - not just on my mind, but on my consciousness.

I said to myself - "That is an example of REAL leadership!" Think of any characteristic that the so-called leadership gurus teach... They are all there! 

Recently, Robert Greene, in his book "Laws of Human Nature", featured a description of Shackleton's famous ordeal in Antarctica. Here is the excerpt in full.  

Be warned: This is a long piece... but well worth reading. 


In October of 1915, the great English explorer Sir Ernest Henry Shackleton (1874–1922) ordered the abandonment of the ship Endurance, which had been trapped in an ice floe in Antarctica for over eight months and was beginning to take on water.

For Shackleton this meant he essentially had to give up on his great dream of leading his men on the first land crossing of the Antarctic continent.

This was to have been the culmination of his...

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Someone 'Lost Their Cool' In Dominica

Uncategorized Dec 06, 2019

By Dr. Marcus Mottley

When you are in any leadership position you are generally expected to keep your cool under all circumstances

But not all leadership portfolios are the same… and thus there are some leadership positions where ‘keeping your cool’ is not only expected – it is mandated!

This is particularly so when you are a leader in a military or law enforcement organization. The reason for this is obvious. Losing your cool could result in serious blunders… some of which could involve the unthinkable… loss of human life.

And it is not only at the leadership level where ‘keeping your cool’ is important in military or law enforcement organizations… It is important all the way down to the lowest person on the organizational rung. The reason for that is again obvious. Those persons carry lethal weapons!

So ‘keeping your cool’ is important at every level of military and law...

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How To Set Personal & Professional Boundaries

Uncategorized Dec 04, 2019

By Dr. Marcus Mottley

Firm boundaries are fundamental for healthy relationships. Not just romantic relationships. All relationships. Relationships with your leaders, peers, direct reports, coworkers, friends and family members. Everyone. When you don’t set firm boundaries, the space between you and them may not only be disrespected – but it may be fuzzy and unclear. You may then feel resentful. And after that things can get messy very quickly. At the very least you may harbor doubts and potentially carry unspoken ill-feelings – which could then leak into how you relate to others.

So, what are boundaries?

The Cambridge English Dictionary defines a boundary as: “A real or imagined line that marks the edge of something”.

The principle behind personal/professional boundaries embodies this same idea and applies it to our relationships. For example, the phrase “to overstep a boundary” no doubt evokes the image of someone stepping over a physical...

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5 Ways To Drive Away Negative Thinking

Uncategorized Nov 23, 2019
Remember those scenes from The Exorcist where the priest tries to drive the ghost out of the possessed child? Driving away negative thoughts doesn’t require as much effort, but it can be a pretty serious battle. You can’t just tell them to be gone, but instead, need to develop a longstanding strategy for driving them away and keeping them out for good. 
Our inability to properly handle negative thoughts and feelings often lead to poor performance, low productivity and ineffective leadership. As a matter of fact  'negative thoughts' often go side by side with 'negative emotions'. One is often the precursor of the other. Therefore, if you leran how to handle one you will be able to make significant changes in major areas of your business and personal lives. 
Here are five quick strategies that have been proven to help: 
#1. Admit you have a problem. It can be downright impossible to do self-reflection on this topic, because we often...
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Learn Why Confucius Was Wrong About 'When' To 'Train' Staff

Uncategorized Oct 30, 2019

Philosophy is one of my hidden loves! And, so throughout the years I have sought to study the teachings of the great philosophers and sages. Naturally, one of my must-read and must-study giants of history is Confucius.

And, over the years, I have learned much from his teachings and thoughts: “Better a diamond with a flaw than a pebble without!” And when I work with senior civil servants and public sector leaders, I often quote this: “Go before the people with your example, and be laborious in their affairs!” And I encourage people in my workshops and seminars: “The mechanic that would perfect his work must first sharpen his tools.” And these days, as I listen to what’s going on in the political halls of power all across the globe, I am reminded: “Without feelings of respect, what is there to distinguish men from beasts?”

And so, I have the greatest respect for Confucius who lived many thousands of years ago, and whose sayings are...

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The Same Question... Again!

Uncategorized Oct 14, 2019


By Dr. Marcus Mottley

I keep getting asked why is emotional intelligence important. As a matter of fact, this question mostly comes from people who are already in leadership positions. They claim that they have worked hard to get to their management positions and all of a sudden they are being told that being smart, knowledgeable, technically qualified and highly intelligent is not enough. They are now being told that they also need to be ‘emotionally intelligent’. Most of them go, “Huh?”

Well… I understand how they feel. And yes… the world is changing… and as such, the requirements are changing.

Companies no longer need (or want) authoritarian leaders who give orders and expect to be immediately and unchallengingly obeyed. Companies no longer want leaders to be just experts at counting or building widgets.

Companies want leaders who can build positive working relationships with board members, senior managers, direct reports,...

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How Not To Get Hijacked by Your Emotions!

Uncategorized Sep 06, 2019


Here is a short, powerful video about a quick method on how to control your emotions  and not get hijacked or side tracked. 


Key take away:  Focus on your goals when confronted with emotions that may take you off your path and sidetrack you. 

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The High EQ Leader

Uncategorized Aug 19, 2019

By Dr. Marcus Mottley

IQ and technical skills are important for nearly any business application, but these are only the prerequisites that get you into leadership and management.

According to Daniel Goleman, it’s not that IQ and technical skills are irrelevant. They do matter, but…they are the entry-level requirements for executive positions. And most people in leadership do possess above average IQ and high levels of technical skills in their areas of expertise.

However, a leader who excels in emotional intelligence will often be more effective because they already have the primary skill sets that the job requires. In addition to that, they possess a deeper understanding of themselves, their team, and how their thoughts and actions impact success.

Leaders with high EQ make better decisions – free from bias, technically sound, based on data, and based on their knowledge, expertise and understanding of people, organizational, historical, social and...

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The Link Between Food & Mood

By Dr. Marcus M. Mottley

A manager kept complaining that his emotional competence declined every day just after lunch. He said he felt lethargic, cranky and was easily annoyed. He couldn’t process or think straight and that making decisions at that time was very difficult for him.

When I asked whether he meant after he ate lunch or if he meant that it was related to that specific time of day he indicated that it was after he had eaten.

After asking him a few more questions, I immediately recommended that he see his doctor urgently. It turned out that he was in the early stages of diabetes!

In his case, the relationship between food and subsequent feelings had a clear connection.

For other people, the relationships between food, feelings and emotions are not so clear. As a matter of fact most people do not link any of their ‘bad’ feelings or emotions to the food they eat. Why did I select ‘bad’ feelings? Well because most of us know which foods make us...

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